NOIR VOILE · Service
Service
Everything a customer asks us, written down.
sizeFrench sizing on the glamour line (EU 1 to 8, band 85 to 100, cup A to E). Second Peau runs XS to XL and is cut one size larger than the glamour line. If you are between two sizes on the glamour line, take the larger band and the smaller cup — we will exchange it free.shippingStandard EU delivery is €9 and arrives in 2 to 4 working days, free over €200. Paris same-day before 14:00 by courier. Rest of world 3–6 days, €19. Made-to-order pieces leave the atelier within 5 days.returnsFourteen days on unworn pieces with the hygiene tag in place, free of charge. Size exchanges are always free. Earrings, swimwear and anything personalised cannot be returned for hygiene reasons.careWash lace and silk by hand, cold, with a neutral soap, and dry flat away from sun. Never a machine, never a tumble, never a dry cleaner. Elastic hates heat more than it hates water.privacyWe keep your address to deliver, your email if you asked us for letters, and nothing else. No advertising networks, no data resale, no third-party analytics on this site.termsEverything on this site is a demonstration for a private client. No cookies are set by third parties and no data leaves your browser.